Last updated: February 8, 2025
3dprintmypic LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").
Account Information: When you create an account, we collect your email address and an encrypted version of your password.
User Content: When you use the Service, we collect the photographs and images you upload. These images are processed to generate 3D models and produce physical figurines.
Order Information: When you place an order, we collect your name, shipping address, billing address, and payment information. Payment information is processed by our third-party payment processor and is not stored on our servers.
Usage Data: We automatically collect certain information when you access the Service, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookie settings through your browser.
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
We retain your account information for as long as your account is active. Uploaded photographs and generated 3D models are retained for up to 90 days after order completion to allow for reprints or customer service inquiries, after which they are deleted. We may retain certain information as required by law or for legitimate business purposes.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected].
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. Note that parents and guardians may upload photographs of their children for the purpose of creating figurines.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. As stated above, we do not sell your personal information.
The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
3dprintmypic LLC
Email: [email protected]